Fountains Hotel, Cape Town - Reviews, Room Options & Prices 2025

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About the Hotel

1 St. Georges Mall, Cape Town, South Africa, 8000

The 4-star Fountains Hotel in City Bowl, defined by Signal Hill, Lion's Head, Table Mountain and Devil's Peak, provides a tourism center with maps and guides in the lobby. The full-service hotel features a heated indoor pool, sauna, and gym, along with a sun terrace offering city views.

Mountain View Rooms

All 156 rooms at the Best Western Fountains Hotel feature premium bedding, laptop-compatible safes, and workspaces. Each accommodation offers views of Table Mountain, Thibault Square, harbor, or city, equipped with minibars and flat-screen TVs.

Fresh Local Dining

The hotel restaurant serves a la carte and international buffet options using fresh daily products. Breakfast includes South African specialties, fresh-baked goods from the in-house bakery, and local wines.

Business Conference Center

Five conference rooms accommodate up to 250 attendees. The business center provides complimentary newspapers and dry cleaning services.

Central Business Location

The Fountains Hotel sits in Cape Town's central business district at 1 St George's Mall, with walking access to nightlife and shopping. Popular cafes spill onto the pedestrian square overlooking Thibault Square and Heerengracht fountains.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

2 persons

19 m²

Bed options:

2 Single beds

Shower

Bathtub

room details

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Superior Room

Max:

2 persons

23 m²

Bed options:

1 Double bed

Mountain view

Shower

Bathtub

room details

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Superior Deluxe Room

Max:

2 persons

24 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Cape Town2700 ft

Airports

Cape Town International (CPT) 11.9 mi

Train

Woodstock Railway Station 1.3 mi

Salt River Railway Station 2.4 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

ZAR 85 per day

Baggage storage

24-hour services

Late check-in/ -out

24-hour reception

24-hour security

24-hour business center

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Late check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Currency exchange
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Cookware/ Kitchen utensils

Services

Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Doctor on call
Wedding services
Wake up service
Welcome drink
Email service
Happy hour

Dining

Restaurant
Bar/ Lounge area

Business

24-hour business center
Meeting/ Banquet facilities
Video conferencing
Fax/Photocopying
Audiovisual equipment

Children

Cribs available

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Saltwater pool
Heated swimming pool
Beach umbrellas
Sun loungers

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Garden furniture
Tea and coffee facilities
Dining table
In-room desk
Ironing facilities

Bathroom

Sink

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
Local calls

Room decor

Carpeted floor

Location

1 St. Georges Mall, Cape Town, South Africa, 8000

Map view

1 St. Georges Mall, Cape Town, South Africa, 8000

City landmarks

Mall

V&A Waterfront

1.4 mi

Aquarium

Two Oceans Aquarium

4500 ft

Victoria V & A Waterfront

Victoria & Alfred Waterfront

1.8 mi

Castle

Castle of Good Hope

5100 ft

Stadiums

Cape Town Stadium

1.3 mi

Square

Greenmarket Square

2200 ft

Museums

District Six Museum

5200 ft

Store

Cape Quarter Lifestyle Village

1.2 mi

Bree Street

2200 ft

Gallery

Zeitz Museum of Contemporary Art Africa

4500 ft

Dock Road V&A Waterfront

The Cape Wheel

4500 ft

Mountain

Signal Hill

1.3 mi

Museums

Bo-Kaap Museum

2200 ft

Convention Center

Cape Town International Convention Centre

2100 ft

Gallery

South African National Gallery

5200 ft

Museums

South African Jewish Museum

5200 ft

Museums

Iziko Slave Lodge

5200 ft

Table Mountain National Park

Table Mountain

3.1 mi

Museums

Koopmans-de Wet House

2200 ft

Square

Church Square

2200 ft

Museums

Cape Town Diamond Museum

4500 ft

Museums

Chavonnes Battery Museum

4500 ft

Church

St George's Cathedral

2200 ft

Square

Grand Parade Square

2100 ft

Mall

Saint Georges Mall

2200 ft

Broadway Theatre

Fugard Theatre

5200 ft

Planetarium

Iziko South African Museum and Planetarium

1.3 mi

Cape Town CentralSouth Africa

Adderley Street

2200 ft

Broadway Theatre

Labia Theatre

1.3 mi

Libraries

National Library Of South Africa

5200 ft

Nearby

Cape Town CentralSouth Africa

Adderley Street

1500 ft

Broadway Theatre

The African Dance Theatre

1500 ft

96 Strand Street Cape Town City Centre

Gold of Africa Museum

1500 ft

Restaurants

The Diplomatic Bar & Restaurant Pty

200 ft

3 Hans Strijdom Avenue Sahara House

Simply India

500 ft

13-15 Heerengraght Adderley Street Pier House

Sea Palace Chinese Restaurant

800 ft

2 Long Street

Mugg and Bean

1300 ft

Main Road Main Rd

Ocean Basket

1300 ft

Terminal 2010

Exclusive Books Cafe

1300 ft

Shop 6160

Villa Mia

1300 ft

Shop 8 Cape Quater Cnr Jarvis &

Ou Meul Bakkery

1200 ft

Cnr Riebeek & Long Streets

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

5.8

Location

6.8

Service

5.8

Dining

6.2

Ella

United Kingdom, March 2025

6.4/10

My stay at Fountains Hotel was mixed. I appreciated the cleanliness and some of the friendly staff, though the facilities and overall room quality left a lot to be desired. The food was decent, especially breakfast, but organizing services was a bit chaotic at times.

Rooms

5.0

The rooms were basic and not as depicted on the website. They felt outdated, and I noticed maintenance issues, such as a non-functioning light and unpleasant smells. Some rooms even lacked hot water.

Service

5.0

While some staff members were helpful and friendly, my overall impression was that service could be inconsistent. There were moments when it seemed they were overwhelmed, which affected the dining experience.

Location

6.0

I liked the location as it was central and close to attractions. However, I felt it was a bit sketchy at night, making taxis a necessity for safety.

Dining

5.0

Breakfast was a highlight. The chef at the omelette station was particularly cheerful. Yet, I found the dining experience at dinner to be disappointing and chaotic.

Facilities

5.0

The pool area was quite small and not very inviting, which was disappointing. Additionally, I faced some issues with their parking arrangements.

Liam

United Kingdom, March 2025

7.0/10

My stay at Fountains Hotel was quite a mixed bag. While the location near the V&A Waterfront is excellent for exploring, the service left a lot to be desired. The room I had was clean and spacious, but there were persistent issues like poor WiFi and unresponsive staff when I needed assistance. Overall, there were some positives, but the negatives really overshadowed the experience.

Rooms

6.0

My room was clean and spacious, but the view was disappointing. The air conditioning was not very effective, making the room quite warm at times.

Service

5.0

The staff were friendly, but service at times felt lacking. There were issues with responsiveness, especially when I needed help with extending my stay.

Location

8.0

The hotel's location is fantastic for walking to the Waterfront and exploring the city. It made for a convenient stay.

Dining

6.0

Breakfast had a good variety, but dinner service was hit or miss. On one occasion, I had to wait too long for menus and the waiter didn’t return for dessert.

Facilities

5.0

The facilities included essentials, but the elevators were frustratingly slow. Also, while the cleaning was daily, the swimming pool could use better maintenance.

Connor

United Kingdom, December 2024

5.0/10

My stay at Fountains Hotel was quite the mixed bag. On one hand, I enjoyed the spacious apartment room with a lovely balcony overlooking St Georges path. but on the other hand, there were some service hiccups that dampened the experience. The breakfast was solid and included a nice variety, yet there were moments when the dining could have been improved. Overall, it was a decent stay, but some inconsistencies could be addressed.

Rooms

7.0

The apartment room was spacious and had a balcony, but it felt slightly outdated and not everything was functioning perfectly.

Service

7.0

The front desk staff were friendly and welcoming, particularly Akshit and Evans, but I did encounter some delays and miscommunications that could have been better managed.

Location

8.0

The hotel is very centrally located, close to various amenities like shops and transport, making it convenient for exploring the city.

Dining

7.0

The breakfast offered a great selection and was quite tasty, yet the dining area could benefit from improved ventilation.

Facilities

6.0

Facilities like room service and housekeeping were effective, but I found the parking situation to be inconvenient, with additional charges.

Grace

United Kingdom, December 2024

6.2/10

My stay at the Fountains Hotel was quite disappointing. While I received a warm welcome from the receptionist and had a pleasant interaction with the staff, the hotel didn't live up to its advertised standards. The rooms were far from what I expected, lacking basic amenities like hot water, and the overall maintenance left much to be desired. Service was inconsistent, with some staff being friendly while others seemed overwhelmed. I doubt I would recommend this hotel based on my experience.

Rooms

5.0

My room had a terrible smell, lacked hot water, and had dirty window panes. The maintenance was also lacking; cracked bathroom light and overall uncleanliness were major drawbacks.

Service

5.0

While some staff members, like Mr. D, were friendly and helpful, the overall service was inconsistent and felt inadequate when issues arose.

Location

5.0

The hotel's location felt deserted and not lively, which made it hard to find good dining options nearby. I found it a bit strange that the area seemed dead during the evenings.

Dining

5.0

I didn't eat at the hotel due to the poor service at check-in, but given the dining prices, it seemed a bit expensive for what I would expect after my experiences.

Facilities

5.0

The hotel claims various facilities, but the lifts were unreliable and the overall maintenance created a lackluster experience. Housekeeping also seemed rushed and unprofessional.

Samantha

United Kingdom, December 2024

6.2/10

My stay at the Fountains Hotel had its highs and lows. The room offered a stunning view and romantic touches, especially for my anniversary celebration, but I faced some issues with comfort and service inconsistencies. Overall, the friendly staff and good breakfast made it worthwhile, despite some minor setbacks.

Rooms

6.0

The room was beautiful with a fantastic view, but the mattress was hard, and I noticed a faint cigarette smell. It could definitely use some updates and maintenance.

Service

7.0

The staff was warm, welcoming, and accommodating, especially during breakfast with the good chef at the omelette station. However, I did experience a frustrating check-in process.

Location

7.0

The hotel's location was convenient, close to major tourist attractions. However, navigating the parking lot was a bit tricky.

Dining

8.0

Breakfast was a foodie’s dream with plenty of options, though there were some concerns about the freshness of the hot food.

Facilities

6.0

While the hotel offered several useful services, some areas felt a bit neglected, particularly the cleanliness of the reception area and functionality of the lifts.